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Compliance

We have set up a toll-free number 1800 419 0555 for complaints & queries. You can also log your complaint through Complaint Management System on this website. In case our customer service associates are not able to resolve your problems, we have appointed a Nodal Officer for redressal of consumer complaints. You may send your complaints to the Nodal Officer.

The name, address and contact details of our Nodal Officer is as below:

Mr. Paritosh Shukla

3rd Floor, Creation Square,

Hazratganj, Lucknow. (Uttar Pradesh)

Phone: +91 78382 65350 ,Email: paritosh@mynetvision.com

  1. Carriage RIO Draft – Click Here
  2. Declaration Under Section 4 – Click Here
  3. Application Form for Broadcasters to Access Netvision’s Network for TV Channels – Click Here
  4. Model Interconnection agreement for Local Cable Operators – Click Here
  5. Standard Interconnection agreement for Local Cable Operators – Click Here
  6. Netvision Retail Price of A-la-Carte Channels available on Network – Click Here
  7. Netvision Retail Price of Bouquets available on Network – Click Here
  8. Set Top Box Schemes for Customers – Click Here
  9. Network Capacity Fee – Click Here
  10. Manual of Practice – Click Here
  11. Customer Application Form (CAF) – Click Here
  12. Netvision Suggestive Packages – 1 – Click Here
  13. Netvision Suggestive Packages – 2 – Click Here